SHELAGO'S ARTWERKS USA

STORE POLICIES REGARDING OUR GEMSTONE JEWELRY

RETURNS:

 

  • No returns on any custom item

  • Returns may be allowed on other items for store credit only.

  • Returns must be approved in writing before returning.

            "I don't like it is not a good reason for returning nor is

            "My husband (or wife), didn't like it!"

  • There will be a 25% restocking fee for any returned item.

  • Each item is insured for shipping. If an item is broken

      during transit, insurance will pay for it, but it may take

     a month or more according to USPS.

 

WARRANTIES:

 

  • Stones do occasionally fall out of the setting. I normally will replace

      the stone for free, depending on the circumstances, during the first 6 months.

  • You will be given care instructions for your item. If I can tell you did not

      follow those instructions, you will have to pay for the repair.

  • Stones can break for any number of reasons. I can not warranty a stone from

      breaking, but I will replace a stone at my cost during the first 6 months,

      if I have another that is similar.

  • Care instructions are given for fine stones such as turquoise and other

      copper minerals, opals, etc. They are given to help you protect your purchase

      from damage. Please use them.

Shelagos Artwerks USA


130 W. Gurley, Suite 309

Prescott, AZ. 86301

480-290-5158

STORE HOURS

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Wed-Fri.          10 am-5:30 pm

Saturday:         10am - 6:30pm

Sun.                   11 am-5 pm

Mon./Tues:       Temporarily closed

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Payment Methods

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